After the Fall 2025 training, we are excited to announce that our new hosts, Thao (Thea), Phuong, Thao Huong, Thao Nguyen, Trang & Duong, are ready to welcome guests on tour! The past five weeks of intensive preparation have truly paid off.

During training, our hosts went through a carefully designed process: starting with overall tour guidelines, handling real-life situations, and developing their own storytelling based on key themes and points of the tour. They shadowed experienced hosts, wrote reflective reports, received detailed feedback, and gradually took on more responsibility—moving from observing, to co-hosting at 50%, then 80%, and finally leading tours independently.
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Every step of the way, mistakes were reviewed constructively, turning them into opportunities for growth. This process ensures that our hosts not only gain confidence but also deliver authentic and memorable experiences for our guests.

And the results are already shining through! We just received our very first guest review for Thea’s tour: “Thea hat die Tour ganz wunderbar durchgeführt. Es war ihre erste eigene Tour und dementsprechend war sie ein bisschen nervös, das hat aber nur zur Lockerheit der Tour beigetragen. Die ausgewählten Spots zum Essen waren super, die Zeit war gut gewählt, so dass wir nie hetzen mussten. Danke Thea!”

Our guest noted that Thea was a little nervous at first—understandable for a first solo tour—but it actually added to the relaxed and friendly atmosphere. Most importantly, she guided the group seamlessly, with well-chosen food stops and a perfectly paced schedule.

We are incredibly proud of our new hosts, their dedication and passion, supported by the entire team’s efforts, have brought us to this exciting moment. With their energy and warmth, we are ready to embrace the busy season starting in October.
Here’s to many more unforgettable tours ahead!
